On account of unavailability of product, its depiction or price changes Artisans Rose preserves the right for cancellation of product order. Even those products that are accepted to deliver can be cancelled.
Prior information is provided to the consumer about the cancellation of order. No chargers are charged for cancellation.
Consumer retains the full right to cancel the order before delivery of order by Consumer Support Services during working hours. After dispatch of product, order would not be cancelled and customers are required to accept it according to the terms and conditions. If payment of the product is failed then in that case, cancellation can be done.
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to us and We have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the Artisans Rose marketing team has obtained on special occasions like Diwali, Holi, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In this case If Customer will cancel order youself – Artisans Rose totally 100% money-back return within 7 days
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